United Kingdom / GBP

Privacy policy


We strive to make our web site comfortable and contain as much information as you may be interested in. We also take care of safe and enjoyable use, so you can rest assured that your personal data and rights are protected.

What personal data do we process?

On our website you have the possibility to provide us with different personal data (eg email, address, name). The provision of these data is entirely voluntary. Whenever a user opens our web page and its various menus, we receive information in the form of an information protocol with the following content:

• The web page that sent you to us;

• IP address;

• Date and duration of access;

• User request;

• The amount of data transferred;

• Browser and operating system information that you use;

• "Cookies" - more information about them can be found HERE;

How do we process your personal data?

We use your data only for the purposes for which we collect it. When processing your inquiries and when you use our services, we sometimes use subcontractors who only receive the required data for the order.

The information protocol and the data in it are stored for the security of our systems in order to identify a hacker attack. We are not able to assign a protocol to a particular person. We do not match information from a database to another database. The data we receive from you voluntarily is stored so we can:

Send you the newsletter if you have subscribed to it;

  • To process your inquiries;
  • If you have agreed to receive our newsletter, we use your e-mail address so that you can receive information about our products, promotions, games and other interesting information several times a week.
  • Once the target for which we have collected your personal data is achieved, we commit to destroy them immediately unless there is a legal deadline for their storage.

What are your rights?

You have the right to refuse to collect and process your personal data at any time and to request that it be deleted, corrected or blocked. To do so, please send an email with the title: Personal Information Officer to the emails for contacting us. If you have agreed to receive our newsletter, you are entitled to opt-out at any time. You can declare a refusal from the newsletter itself at the bottom of the letter.

Links to other web pages

Our site contains links to other web pages. Data protection guidelines apply only to our web page. Please be aware of the privacy information that is given on foreign web pages. We are not responsible for their content. For illegal, incomplete or missing instructions, as well as for damages caused by the presence or non-availability of such information, the provider of the webpage to which you have been forwarded is responsible. We are responsible for the content of the foreign pages only if we have been informed of any breach of legal regulations and we have the technical possibility to prevent them from being used.

Google AdWords

This website uses Google AdWords, a remarketing service, and behavioral targeting provided by Google. With this service, advertising on https://moonstone.com connects to the Adwords ad network using cookies (see cookie information HERE). MUNON STONE BG Ltd. does not identify or collect user data through Google AdWords. You can opt out of a Google AdWords ad from their site: https://www.google.com/settings/ads/anonymous?hl=en_US.

Google Analytics

https://moonstoneshop.co.uk uses Google Analytics ("Google Analytics"), a web analytics service offered by Google, Inc. ("Google"). Google Analytics uses the so-called cookies that are text files saved on your computer to enable users to analyze how users use the site.

Google will use this information to evaluate the use of the site, compile reports on web-activities and provide MUNON STONE BG Ltd. with other services related to the use of the site and the use of the Internet to the site. Google will not associate the IP address sent by your browser to Google Analytics with other data stored by Google.

You can prevent cookies from being saved through the appropriate settings on your browser. Please note that if you do so, you may not be able to use all of the features on this site.

In addition, you may prevent the collection of cookie-related data associated with your use of the site by Google (including an IP address) from Google, as well as the processing of this Google data by downloading and installing the browser- plugin: https://tools.google.com/dlpage/gaopto

Google Conversion Tracking

Google Conversion Tracking allows us and Google to recognize that someone has clicked on our Google ad and then redirected to our page. However, we can not see which other web pages you have loaded. The information gathered through Google Conversion Tracking is solely for the purpose of compiling statistics on the success and use of our AdWords advertising campaigns. However, we do not collect or receive information that allows users to be personally identified.

Facebook Social Plugins

This online application uses the Social Plugins ("Plugins") on the social network facebook.com, which is maintained by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. ("Facebook"). Plugins are recognized on the Facebook logos (white "f" on a blue background or "thumbs up") or are awarded the "Facebook Social Plugin". When you access a web page, your browser will immediately make a direct connection to Facebook servers. The content of this Plugin will be transmitted directly from Facebook to your browser, which will link it to the website. MUNON STONE BG Ltd. can not influence the amount of data Facebook collects with these Plugins. Therefore, through the following link, we only provide you with information about what we know https://www.facebook.com/help/?faq=17512. With Add-ons, you can block Facebook-Social-Plugins for your browser using, for example, "Facebook Blocker".

Facebook Conversion Pixel and Facebook Remarketing

Through Facebook Conversion Pixel, we and Facebook understand that someone has clicked on our Facebook ad and been redirected to our website. However, we can not see which other web pages you have loaded. The information gathered using Facebook Conversion Pixel is designed to produce statistics on the success and use of our Facebook ads. However, we do not collect or receive information that allows users to be personally identified.

With Facebook Remarketing technology, users who have visited our websites can target targeted advertising on Facebook sites. However, we do not collect data and we do not monitor which Facebook users are actually showing targeted ads. And here we do not have the ability to identify individual users. For more information on the purposes and scope of collecting and processing your personal Facebook data, and setting options to protect your privacy on Facebook, please refer to https://www.facebook.com/policy. php


We take technical and organizational security precautions to protect your data from unwanted intrusions and access to the greatest possible extent. Along with securing our information infrastructure, cryptographic methods are used in all sections. To prevent your third-party data from being misused, the information you provide is transported and verified in encrypted form using the SSL (Secure Socket Layer) protocol. You can recognize this in your browser's progress bar on the padlock symbol, which is locked and the Internet address starts with https.


Modern sites use different systems to analyze and improve the delivery of goods and services to users, and it is not possible to describe them in detail. If you have any concerns about the information that is collected from our site, we recommend that you use the Google Chrome browser's Incognito option.

MOONSTONE BG Ltd. undertakes not to disclose any personal information about the Users and not to provide the collected information to third persons - state authorities, commercial companies, individuals, etc., except in the following cases:
• The user's explicit consent has been obtained;
• The provision is necessary for the realization of the legitimate interests of MUNON STONE BG EOOD or of a third person to whom the data are disclosed, unless the interests of the User to which the data relate are of advantage;
• Information is required by government bodies or officials who, under current legislation, are authorized to request and collect such information in accordance with statutory procedures;
• In other cases referred to in the law;

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